Shipping / Returns

The products and / or articles of the orders processed and prepared by "GPF / STRINGPOINT" are tested for operation, possible damage and / or defects before shipment.

The product is then sealed by our packaging team and presented for shipment in a safe, protective packaging.

If it appears on delivery that the packaging has been damaged and / or opened during transport, please contact us immediately and send us a photo of the damage. You can reach our customer service 24/7 via the website.

Free shipping within the Netherlands

"GPF / STRINGPOINT" also applies the TOP PRIORITY CUSTOMER SERVICE house rule for its deliveries, orders before 4 pm we try to deliver to your home the same evening. Orders placed before 11:59 pm are delivered the next day. However, this delivery time is an indication, because we are partly dependent on the executor of the shipment, we only work with reputable parties for the shipment, such as DHL Express, DHL Parcel, DHL Today, PostNL, MyParcel and

We take care of the shipping costs, unless different sizes and shapes of a possibly ordered item.

Free shipping within Europe

If you order before 4 pm, we aim to have it delivered within Europe the next day, with the exception of a few countries, where a term of 2-3 days is stated.

We take care of the shipping costs, unless different sizes and shapes of a possibly ordered item.

Our partner for shipping within Europe is DHL Parcel and Bpost.

Shipping outside Europe

For this, “GPF / STRINGPOINT” charges a fee, depending on the country of destination. When you check out on our website you will see exactly which costs are charged for your destination.

Our partner for shipping outside Europe is DHL Express.

Packaged discreetly

All products of "GPF / STRINGPOINT" are packed very discreetly in a blank box which does not show that they contain erotic articles and / or come from a THE STRINGPOINT GROUP company. This is so nice!

Your order at "GPF / STRINGPOINT" is therefore completely discreet and protects your privacy. In addition, our packaging is also environmentally friendly!

Cancel order

You can also cancel your order. However, this is only possible within four hours of receipt! We process your order immediately. It is possible that your order has already been shipped.

If you cancel outside the set four hours, this is entirely at your own risk. Unfortunately, it is no longer possible to cancel your order at the time of shipment. You can refuse your order upon receipt. You will of course receive a refund of the purchase amount, minus the (extra) shipping costs incurred.

Return shipments

"GPF / STRINGPOINT" does not accept returns of any products other than defects. This is to be able to guarantee the hygiene of our products. You can return products if they turn out not to be satisfactory. This only if the item is returned unused in its original packaging.

The packaging may not be returned unopened.

The sealed bag must be intact.

When returning, please first contact us via customer service. We can also have the order collected from you at the same speed as it is delivered.

Do you want to return the order yourself

You can return your products under the above conditions to the following address:

Stringpoint Retail BV
Attn Online Shopping
P.O. Box 2075
6020 AB Budel
The Netherlands

for information or any doubts you can always contact us via our customer service.

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